Updated as of January 27, 2026
We are committed to protecting your privacy in connection with your use of the website cretecartransfers.com, and other websites, applications and booking tools operated by CreteCarTransfers, as identified below (collectively, the "Platform") governed by CreteCarTransfers's Terms of Use available from https://www.cretecartransfers.com/terms ("Terms"). The "Platform" further includes any third party websites, applications or booking tools in cooperation with CreteCarTransfers, which refer to the Terms or which refer to CreteCarTransfers as the ultimate provider of booking services ("Third Party Platform").
Please read this Privacy Policy to learn how we process your personal data if you are a User (as defined in the Terms) or a Passenger (as defined in the Terms). This document also provides important information about your rights, including how to reject newsletters.
Who will process your data?
The controller of your data is CreteCarTransfers, as an operator of the Platform and the Driver (as defined in the Terms), as a provider of Transport Services (as defined in the Terms) which you are booking, if applicable (CreteCarTransfers and the Driver further referred to as "Data Controller"). You may reach each Data Controller at their registered address or at the email info@cretecartransfers.com.
Why Data Controllers process your data, what personal data is involved and what are the legal grounds?
(1) To provide the Booking Services: We process your data in order to fulfill our contractual obligations to you under the Terms. This includes an obligation to connect you as the User with the Driver; to send you notifications about your booking. This is the fulfillment of the contract between you and CreteCarTransfers. For this purpose, we may use your data that you have provided to us or will provide in the future by ordering or using the Booking Services.
(2) To send newsletters: If you make a booking and have not refused receiving newsletters, CreteCarTransfers may occasionally send you such a newsletter because it is our legitimate interest.
(3) To protect our rights: We may need to process your information to claim or protect our rights.
(4) To promote our Booking Services, Transport Services and the Platform.
(5) To improve our Booking Services, Transport Services and the Platform.
(6) To analyze and optimize our marketing efforts.
Cookies Policy
For more information about how we use cookies, please refer to our Cookies Policy.
How long will we or the Driver process your data?
Data according to subparagraph (1) - provision of services - will be processed until the Booking Services and Transport Services are fully completed and there are no outstanding obligations. We will keep your Account active until you ask us to delete it.
Data according to subparagraph (2) - sending newsletters - will be processed until you refuse receiving newsletters.
Data according to subparagraph (3), (4), (5), (6) - protection of our and the Driver's rights and promotion and improvement and marketing of our services - will be processed until the legitimate interest lasts.
To whom we may transfer your data?
We may transmit your data to Drivers and to our suppliers who provide us with IT, marketing and other support services, always in accordance with the above-mentioned purposes. If we transmit your data outside of the EU, protection of the data will be ensured under standard contractual clauses. Additional information may be obtained on the European Commission's websites. We may transmit your data to authorities, to the extent required by applicable laws.
Your rights
Legal rules on personal data protection guarantee you various rights in the area of personal data protection: To the extent guaranteed by legal rules on personal data protection - especially GDPR – You may request access to your data from us (information about what your specific data we process and how do we work with them); you may request restriction of the processing your data (which means that we do not delete the data but we will not work with them); you may request data deletion and correction (always if the legal conditions are met); and you also have the right to object to the processing of data and you may exercise your right to data portability. To exercise any of these rights, contact us via the contact details stated above - the easiest way is to send us an email to info@cretecartransfers.com and we would be glad to help you exercise your rights. If you believe that we are violating legal rules by processing your personal data, you have the right to lodge a complaint with the national supervising authority.
Objections against processing:
If you do not want to receive our newsletters, you may refuse them using the link in each newsletter or send us an email. You may also refuse other processing based on legitimate interest.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make any changes to this Privacy Policy, we will add or change the "Updated as of" date at the top of the page. If such changes are material in nature, we may provide you with additional notice (such as adding a statement to our website or sending you an email notification).
Contact Information
If you have any questions regarding this Privacy Policy, please contact CreteCarTransfers at info@cretecartransfers.com.
CreteCarTransfers
Crete, Greece